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website policies

SOCIAL MEDIA COMPETITIONS

1. Ergotherapy’s social media promotions are in no way, endorsed, affiliated, or administered by or associated with Facebook, Twitter or Instagram.

2. Competitions are open to people living in South Africa only.

3. Entrants who have won a prize on Ergotherapy’s social media platforms within the last six months will not be eligible to enter / be chosen as a winner.

4. Ergotherapy social media competitions are closed to any employee, director, member, partner, agent or consultant or any person directly or indirectly who controls or is controlled by Ergotherapy, immediate family members, advertising agencies, advisers, dealers, suppliers and/or associated companies.

5. By entering a competition on Ergotherapy’s social media, all participants and winners agree to be bound by these rules and understand that as the promoter, Ergotherapy reserves the right to amend, modify, change, postpone, suspend or cancel a competition and any prizes (which have not yet been subject to a draw), or any aspect thereof, without notice at any time, for any reason deemed necessary.

6. Entries received after the closing date will not be considered.

7. Prize winners will be determined by random draw from the entries received up and until the date of the draw and announced on Ergotherapy’s social media.

8. The Prizes and Vouchers are non-transferable and cannot be exchanged for cash.

9. Winners have 7 days to respond with their delivery and contact details, after which the potential winners will be deemed to have rejected the prize.

10. Prizes will be dispatched to winners to arrive within 6 weeks from the date the winners’ correct delivery details are received.


These terms and conditions are binding and enforceable against all persons that access this website or any part thereof (in terms of section 11(2) of the Electronic Communications and Transactions (ECT) Act 25 of 2002. If for some reason you, the user of this website, do not agree to the terms and conditions you must leave this website now, as any further usage of this website will automatically bind you to these terms and conditions. 


COPYRIGHT 

Copyright 2018 © Ergotherapy Solutions. All rights not expressly granted are reserved. To obtain permissions for the commercial use of any content on this site contact Ergotherapy Solutions: [email protected] Users may download, view and print content from this site for private and non-commercial purposes only, provided that:  The downloaded content must not be modified in any way; and The downloaded content must be attributed to this website, or the relevant third party reference as indicated in the relation to the aforesaid information. 


INTELLECTUAL PROPERTY RIGHTS 

All intellectual property, including but are not limited to content, photographs, graphics, designs, agreements and other material contained in the website are the property of Ergotherapy Solutions and as such are protected from infringement by domestic and international legislation and treaties. 


ELECTRONIC COMMUNICATIONS 

When a user visits this website or sends e-mails to Ergotherapy Solutions, that user consents to receiving communications from Ergotherapy Solutions electronically and agrees that all agreements, notices, disclosures and other communications sent by Ergotherapy Solutions satisfies any legal requirements, including but not limited, to the requirement that such communications should be "in writing". 


HYPERLINKS 

Hyperlinks are provided on this site to other sites. These linked websites are not under the control of Ergotherapy Solutions and Ergotherapy Solutions therefore does not take any responsibility for the privacy practices or the content of those sites, or any liability arising from access to any website which is linked from this site, or any hyperlink contained in a linked website. Your action to link to any such website is entirely at your own risk. 


FRAMING 

No person, business or website may frame this site or any of the pages on this site in any way whatsoever without prior permission. Such permission could be obtained from the person referred to in clause 1 hereof. 


SPIDERS & CRAWLERS 

No person, business or website may use any technology to search and gain any information from this site without the prior written permission of Ergotherapy Solutions. Such permission could be obtained from the person referred to in clause 1 hereof. 


DISCLAIMER 

Apart from the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, neither Ergotherapy Solutions nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, Ergotherapy Solutions makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free. Users are encouraged to report any possible malfunctions and errors to the person referred to in clause 1. This website is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with Ergotherapy Solutions that the service available from and through this website will meet the user's individual requirements and be compatible with the user's hardware and/or software. Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of Ergotherapy Solutions and users are encouraged to consult us personally before taking any course of action related to information, ideas or opinions expressed on this site. 


GOVERNING LAW 

This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law. 


SECURITY 

Any person that delivers or attempts to deliver any damaging code to this website or attempts to gain unauthorised access to any page on this website shall be prosecuted and civil damages shall be claimed in the event that Ergotherapy Solutions suffers any damage or loss. The user allows Ergotherapy Solutions Ltd to take all reasonable steps to ensure the integrity and security of the Ergotherapy Solutions site and back-office applications. 


REMOVAL & CORRECTION OF CONTENT 

Users are encouraged to report untrue, inaccurate, defamatory, illegal, infringing and/or harmful content available from this website to Ergotherapy Solutions. Ergotherapy Solutions undertakes to correct and/or remove such content or any part thereof if the person reporting such content provides reasonable grounds to prove the alleged nature of the content. 


COOKIES:

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers’ systems to recognise your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.


INFORMATION COLLECTED:

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address or mailing address. You may, however, visit our site anonymously.


Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience (your information helps us to better respond to your individual needs).

• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).

• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).

• To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

• To administer a contest, promotion, survey or other site feature.

• To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.


INFORMATION PROTECTION

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.


INFORMATION SHARING

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


CHANGES TO OUR POLICIES

If we decide to change our website policies, we will post those changes on this page. Your continued use of this website implies your acceptance of our terms, conditions, privacy policy, disclaimers, and copyright notice.


TERMS & TERMINATION 

This agreement shall commence when the user uses the Ergotherapy Solutions site and continues indefinitely until terminated by Ergotherapy Solutions. Access to this website may be monitored by Ergotherapy Solutions and Ergotherapy Solutions, may in its sole discretion, at any time terminate your access to this website and any account(s) you may have in connection with this website, unless otherwise agreed. 



COMPANY DETAILS:

Website Owner:  Ergotherapy Solutions

Company Registration:  2001/014774/07

VAT Registration:  454 020 1847

Physical Address:  Unit 4, Block A, Upper Grayston Office Park, 150 Linden Road, Sandton, South Africa 

Contact Number:  +27 (0)11 326 5126 

E-Mail Address:  [email protected] 


The full price of the goods or services, including delivery costs, taxes and any other fees or costs: See product page to see price per unit. Prices include VAT, however, on the invoice generated upon purchase the product price and VAT will be shown separately. 


The manner of payment:  Ergotherapy Solutions accepts credit card payments and EFT processed through our secure payment portal.

All orders placed by 6 December 2024 will be delivered by 20 December 2024. Any orders placed after 6 December 2024 will be delivered in January 2025.
Kindly note that our showrooms will be closed from 20 December 2024, reopening on 2 January 2025.