EVERYTHING YOU NEED TO KNOW.
If your question isn't here, get in touch. We'd love to hear from you.
Add your chair to cart and check out through our online store. You can pay in full or split it into 3 interest-free payments with PayJustNow.
Visa, Mastercard, PayJustNow, Mobicred, and EFT, all processed securely through our encrypted payment gateways.
Yes. PayJustNow lets you spread your purchase across 3 or 12 monthly payments with no interest. Select it at checkout.
Delivery is free, nationwide, on every order.
No. Every chair arrives fully assembled, so you take it out of the box and sit down.
3 to 5 business days to major metros, with a little longer to outlying areas. You'll receive tracking the moment your order ships.
Try your chair for a full 30 days. If it doesn't ease your back pain or meet your comfort expectations, return it for a refund, excluding delivery fees.
Contact us within 30 days of delivery and we'll arrange collection.
All models are backed by a comprehensive 5-year warranty covering all parts, along with a 1-year warranty on upholstery.
All parts, the frame, gas lift, lumbar system, armrest mechanisms, and base. The 1-year upholstery warranty covers manufacturing defects and material failures. Please note that standard wear and tear resulting from regular daily use is excluded.
We still repair it. Send us your model and the issue, and we'll quote the repair upfront with no surprises.
140kg across all models.
Leatherette has a sleek finish that wipes clean easily, while fabric is softer and slightly more breathable. Additionally, our high-grade fabric chairs typically deliver greater long-term durability and resistance to wear.
Standard castors suit carpet. Rubber castors are made for hard floors like wood, tile, or laminate, where they roll more smoothly and protect the surface.