The quality of service and product are amazing.
Great chair and fits even my small frame 250 cm. so comfy. Wish o had bought it long time ago. And it came assembled
I bought a draughtsmen's (high) version of the NetOne chair (not via Ergotherapy) and phoned Caryn at Ergotherapy to see if I could get it altered. Caryn sent a technician to my home to alter the chair from high to normal, a process that took 5 mins (and I got a proper demo on how to work the chair). I was blown away by the customer service from Ergotherapy, who went out of their way to help me get the chair to my liking, even though I'd bought it indirectly via another company. I LOVE how comfy the seat is and it's already making a big difference to my posture. Huge thanks to the Ergotherapy team! It is rare to receive such outstanding service and I'll highly recommend Ergotherapy to anyone who asks.
Wow! From browsing the website, to placing the order, to tracking my order and to receiving my NetOne Ergonomic Office Chair - service was impeccable, quick and efficient. I received my chair within 2 working days!
As for the chair - it really helped to ease my back pain as a result of the lumbar support. Also, improved my posture. Definitely not regretting this investment.
I have had this chair for 10 days now and am very pleased with its quality and comfort. Service from Ergotherapy was first class.